Terms of service

OVERVIEW

Welcome to Anevá. Throughout this site, the terms “we,” “us,” and “our” refer to Anevá. Anevá operates this website and store, including all related information, content, features, tools, products, and services, to provide you with a thoughtfully curated shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to offer the Services to you.

These Terms of Service, together with any policies referenced herein, outline your rights and responsibilities when accessing or using our Services. Please read them carefully, as they include important information regarding warranties, limitations of liability, and other legal matters.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, please do not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that you are at least the age of majority in your province or territory of residence, or that you have given consent for any minor dependents to use the Services on devices you own or manage.

To access certain features of our Services or place an order, you may be required to provide personal information, including your email address, billing details, payment information, and shipping address. You agree that all information you provide is accurate, current, and complete, and that you are authorized to provide it.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred, sold, or assigned to another person.

SECTION 2 – OUR PRODUCTS

We make every effort to present our products accurately. However, colours, textures, and appearance may vary slightly depending on your device or display settings.

We do not guarantee that the appearance or performance of a product will meet individual expectations or exactly match online representations.

Product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Anevá reserves the right to accept or decline any order at its discretion. Orders are not accepted until payment is received and processed.

Please review your order carefully before submitting. Once accepted, cancellations may not be possible. If an order is changed or cancelled, we will attempt to notify you using the contact details provided at checkout.

All purchases are subject to our Refund Policy [LINK].

Products are intended for personal or household use only and may not be resold or exported for commercial purposes.

SECTION 4 – PRICING AND BILLING

Prices, promotions, and discounts are subject to change without notice. The price charged will be the price displayed at the time of purchase, excluding applicable taxes, shipping, and handling unless stated otherwise.

Prices on our website may differ from prices offered through third parties or physical locations.

You agree to provide accurate and current payment information and authorize us to charge your selected payment method for all applicable charges.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. Anevá is not responsible for delays caused by carriers, customs, or events beyond our control.

Once your order is transferred to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services, including text, images, graphics, logos, designs, product descriptions, and media, is owned by Anevá or its licensors and is protected by applicable intellectual property laws.

The Services are provided for personal, non commercial use only. No content may be copied, reproduced, distributed, or used without prior written consent.

Anevá names, logos, and branding elements are trademarks of Anevá. Shopify and all other third party trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third party tools that we do not control. These tools are provided “as is” and “as available,” without warranties or endorsements.

Use of optional tools is at your own discretion and risk.

SECTION 8 – THIRD PARTY LINKS

Our Services may contain links to third party websites. We are not responsible for the content, accuracy, or practices of third party sites. Accessing them is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Anevá is powered by Shopify. All purchases are made directly with Anevá, not Shopify. Shopify is not responsible for any aspect of sales between you and Anevá.

By using our Services, you release Shopify and its affiliates from any claims arising from transactions with Anevá.

SECTION 10 – PRIVACY

All personal information collected through our Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy.

Information may be processed or stored outside your country of residence to provide our Services.

SECTION 11 – FEEDBACK

If you submit reviews, comments, suggestions, or other content, you grant Anevá a worldwide, royalty free license to use and display that content for business purposes.

You confirm that any Feedback you submit is accurate, lawful, and does not infringe on third party rights.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel or modify orders if necessary.

SECTION 13 – PROHIBITED USES

You agree not to misuse the Services, violate laws, infringe intellectual property, submit harmful content, or engage in activities that disrupt or damage the Services or our business.

We reserve the right to suspend or terminate access if these Terms are violated.

SECTION 14 – TERMINATION

We may terminate or restrict access to the Services at any time. Obligations incurred prior to termination will remain enforceable.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available.” We make no guarantees regarding uninterrupted access, accuracy, or suitability for a particular purpose where permitted by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Anevá and its affiliates shall not be liable for indirect, incidental, or consequential damages arising from use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Anevá, Shopify, and their affiliates from claims arising out of your use of the Services or violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Anevá regarding use of the Services.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without written consent. We may assign our rights without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which Anevá is headquartered.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms may be sent to:

Anevá
info@anevahair.com
139 Montreal Road
Cornwall, Ontario
K6H 1B2
Canada